You can contact us via phone or e-mail. Feel free to contact us for our best deal possible. We take your feedback seriously, so if you have any feedback for us, you can use the customer feedback form. We are here for you, whatever questions you might have, don’t hesitate to ask.
Our polite staff will be more than happy to help you with any issues, questions, or concerns. Before asking any questions, please review our FAQ page, you may find the answer you’re looking for. We at Green Clean strive to respond to your contact forms as quickly as possible.
Frequently Asked Questions
Why should I choose GreenClean?
We have been in business for a long time now. Our experienced cleaning team consists of very professional individuals. We use only natural and eco-friendly products in our cleaning methods. We don’t use the products with toxic materials such as bleach, detergent, and other harmful chemicals. Our vacuums have HEPA filters that eliminate 99.9% of bacteria and allergens. We also guarantee our work and earn your satisfaction.
What should I do to get prepared for Green cleaning?
We ask that you clean the area of unnecessary furniture and objects. If you’re unable to provide a clutter-free space, we might not be able to fully complete the cleaning.
What happens if I’m not satisfied with your service?
If you’re not pleased with the cleaning, we will return the next day and clean again. Free of charge.
Who will be cleaning my house?
A team of highly trained and experienced cleaners will be cleaning your home. Our employees are all uniformed, polite, and professional individuals. They won’t smoke, drink, eat, or handle any of your home appliances while inside your home.
Do I need to provide any equipment or supplies?
You don’t need to provide any cleaning equipment or supplies. We use our eco-friendly products and we bring our tools with us. Everything need to clean your home is included in our pricing and provided by us.
How much does it cost to clean my house?
The price is relative to the size of your house ,as well as, the scope of the project. We include the presence of pets, the amount of dirt, and floor types in the equation when we set the price. Contact us and we’ll provide you with an estimate.
Do I have to be home while you’re cleaning?
No, you don’t have to be home while we work. In fact, most of our customers prefer not to be present while we clean.
What should I do with my pets?
We advise our customers to take their pets away from areas we clean. It’s safer for the pet and it’s easier for us to get around and thoroughly clean your home.
How do I pay for your services?
You can pay by cash, check, or credit card. Payment is due at time of service. If you’re planning to leave the house before we come by, please leave the check on the kitchen counter. If you’re paying by credit card, we will keep your credit card information at the office and charge your card once the cleaning is completed. A fee will be charged for returned checks.
How do I schedule an appointment?
You can contact us via phone or e-mail. Our polite customer service personnel will gladly set your appointment.
How do you protect my key?
Your key is locked in a safe. We give your key to the team leader in the morning and he returns the key at the end of the day. The key is then returned to the safe.
What if I would like something cleaned that is not part of your cleaning system?
Everything can be arranged. We offer a variety of services like mattress cleaning, carpet cleaning, upholstery cleaning, and much more. Contact us and we can make it happen.
How is your 24-Step Green Cleaning System safe for my children?
The 24 step green cleaning method kills 99.9% of known bacteria and allergens with 100% safe, non-toxic processes. We protect you as well as your kids by getting rid of harmful microscopic organisms.
How does your 24- Step Green Cleaning System help us with flu and virus protection?
We use the latest anti-allergenic products and we clean all the knobs, bath tubs, shower cabins, moldings, and so on. We swipe the bacteria from light switches, doors, and frequently used inanimate objects in your home. The 24-step green cleaning system is the most thorough method of cleaning we offer and we’ll make sure everything is bacteria and allergen free.